Reference

How 4qull Handles Your Personal Data

At 4qull, we are clear about what personal data we collect from your account, how we use it, and who we share it with — no hidden clauses.

Data collected only as neededUPI & Paytm transaction privacyYour right to access and deleteIndia-applicable data handling
4qull How 4qull Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or request deletion of data we hold on your account, our privacy team is reachable through multiple channels.

Email Privacy Team Send a written data request to our privacy address. Include your registered email and the specific data action you want — access, correction or deletion. We log every request and respond within 30 days.
Live Chat Support Start a live chat session on 4qull.co and ask to be transferred to a privacy handler. Chat is available around the clock, so you can raise a data concern at any time without waiting for business hours.
In-Account Support Ticket Log in to your 4qull account, open the help section, and submit a ticket marked as a privacy request. This creates a traceable reference number so you can follow the status of your request directly.
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

We apply technical and organisational measures across account security, cookie handling, data retention, and third-party access to keep your personal data safe throughout its lifecycle on 4qull.co.

Account Security

Your account credentials are stored using one-way hashing. We never store your raw password and require verification before any sensitive…

Cookie Handling

We use strictly necessary cookies to keep your session active and preference cookies to remember your lobby settings.

Data Retention

We keep account data for as long as your account is active and for a period after closure as required…

Third-Party Sharing

We share only the data necessary for payment processing — such as a transaction reference with PhonePe or Paytm —…

Your Access Rights

You may request a copy of all personal data we hold on your 4qull account at any time.

Policy Change Notification

When we update this privacy policy, we post a notice on 4qull.

Common Questions About Your Privacy on 4qull

Below are the questions we hear most often about how 4qull handles personal data. If your question is not covered here, submit a privacy ticket from your account or reach us on live chat.

We collect your name, email address, mobile number and the payment identifier linked to your UPI, Paytm or PhonePe account. We also record device and session data automatically to keep your account secure.

We share only what is strictly necessary — for example, a transaction reference with your payment provider — to process deposits or withdrawals. We do not sell personal data, and we do not share it with advertisers without your consent.

Submit a data access request through the help section of your account or by emailing our privacy team. Include your registered email address, and we will send a structured export of your data within 30 days.

Yes. Send a deletion request via live chat or an in-account ticket. We will remove personal identifiers once any legally required retention period has passed and confirm deletion to your registered contact.

We retain account records for the period required by applicable Indian law after closure. Once that period ends, personal identifiers are deleted or irreversibly anonymised from our systems.

We post an update notice on 4qull.co and send an alert to your registered email at least seven days before any changes take effect. You have time to review the updated policy before it applies to your account.

We store only the payment reference identifiers needed to match your deposit or withdrawal record — not your full UPI PIN or Paytm login credentials. Those remain with your payment provider, not with us.